Nurse Manager (Maternal, Child, and Adolescent Health - Dept. of Public Health (2322) (2023)

Company Description

**Amended on 1/18/22 to reflect changes to the Conditions of Employments (see bottom of job ad). Previous applicants need not to reapply.**

**Amended on 12/7/21 to reflect changes to the Additional Information section**
Exam Type:Class Based Test
Eligible List:Combined Entrance and Promotional
Certification Rule:Rule of 10
Fill Type:Permanent Civil Service
Work Hours:Full-Time
Shift:Varied. Days, evening, nights, weekends and/or holiday shifts may be required, depending on position.
Location:The location will vary based on program area.
Compensationinformation here

The Department of Public Health –Maternal, Child, and Adolescent Health (MCAH)Section is accepting applications for class 2322 Nurse Manager (MCAH). The mission of MCAH Section is to promote the health and well-being of San Francisco women of childbearing age, infants, children and adolescents. MCAH focuses on populations at increased risk of adverse health outcomes by virtue of financial, language or cultural barriers, racism, or mental or physical disabilities, including but not limited to women, infants, and children in/out of their homes and communities, most notably Latino and African-American patient populations.

Maternal Child and Adolescent Health (MCAH)Program Areas

California Children’s Services (CCS)
Child Care Health Program (CCHP)
Child Health and Disability Prevention Program (CHDP)
Children’s Medical Services (CMS)
Director of Public Health Nursing
Family and Children’s Services (formerly Foster Care) Public Health Nurse Unit
Field Home Visiting/Nurse Family Partnership (NFP) Program

The Nurse Manager is a Public Health Nurse (PHN) with expert skills in maternal, child and adolescent health and administration.

The list resulting from this recruitment may be used to fill Nurse Manager (MCAH)positions for the next six months.

Job Description

Under general direction, the Nurse Manager has responsibility for leadership, human resources, budget, operations and continuous improvement of their program(s).

Essential Duties
The Nurse Manager (MCAH)performs the following essential job functions:

• Manages nursing care in an assigned area, which may either be a clinical, administrative or community setting; Provide direct care or the supervision of care in various settings, including Public Health clinics
• Develops, implements, and evaluates and reports on the effectiveness of specialized programs in the assigned area utilizing local, State and Federal policies and procedures;
• Gathers, reviews, analyzes, and organizes technical, medical, operating, and statistical data/reports/records and makes recommendations; assists in the preparation and monitoring of budget, contracts, grants and reports;
• Supervises, recruits, selects, assigns, orients, and evaluates Public Health Nurses, health workers, and administrative staff, including students and interns; Ensures that staff has office infrastructure, organizational structure and systems to perform required duties;
• Oversees external and internal systems to ensure timely receipt and disposition of referrals; supports development and maintenance of community referral sources;
• Oversees and ensures timely and accurate data collection, input and reporting and shares appropriately with team and partners;
• Ensures implementation of quality improvement strategies, including but not limited to routine surveillance of client services; AND
• Pursues ongoing personal professional development; Attends training to enhance knowledge on issues pertaining to target population.

MCAH Program-Specific Duties:
• Ensures PHN staff compliance with licensure requirements, professional credentials and
adherence to nursing and ethical standards of practice;
• Assists staff in analyzing complex problems and case situations; Provides coaching and utilizes principles of reflective practice for staff, including but not limited to home visitors; builds and models a strength-based, client-centered culture;
• Assesses and develops effective strategies for professional and general staff development to address knowledge and skill gaps of PHNs, health workers and support staff;
• Provides leadership of MCAH community coalition/advisory board meetings and outreach activities to community stakeholders; Participates and engages in group discussions with community stakeholders and other groups, CBOs, and the general public on matters concerned with the health status of the population and assess needs within the community; Utilizes demographic and bio-statistical data, research, and other information to evaluate public health needs; AND
• Represents MCAH at State, regional and local meetings.

The 2322 Nurse Manager (MCAH) performs other related duties as required.


1. LICENSE:Possession of a valid, including temporary or interim, California Registered Nurse License issued by the Board of Registered Nursing (BRN);AND
2.CERTIFICATE:Possession of a Public Health Nurse certificate issued by the State
Department of Public Health;AND
3.EDUCATION:Possession of a baccalaureate degree from an accredited college and/or
university in Nursing, Nursing Administration or a closely related field;AND
4.EXPERIENCE:Two (2) years (equivalent to 4,000 hours) of experience as a Registered Nurse in a general acute care hospital, ambulatory clinic, or community/public health setting, including one (1) year (equivalent to 2,000 hours) in a supervisory capacity, within the last five (5) years;AND
5.EXPERIENCE:One (1) year (equivalent to 2,000 hours) of experience in a community or public health setting;OR a Master's Degree in Community Health, Case Management, or Public Health.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

Special Conditions:The above minimum qualifications reflect special conditions associated with the position(s) to be filled. They may differ from the standard minimum qualifications associated with this classification.

Desirable Qualifications:The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring.

• Two years ofwork experience, within the last five (5) years, working in public health program that serves pregnant women, infants, and children.
• Two years of supervisory experience supervising nurses, within the last five (5) years.
• One year of experience as a nurse serving infants, children, adolescents, and families involved with the child welfare system/foster care
• Six months of experience as a health care provider serving a pregnant and postpartum, diverse population.
• Two yearsof experience in home visiting.
• Project development and implementation experience.
• Working knowledge of Medi-Cal Federal Financial Participation, e.g., time study.
• Demonstrated skill in interdisciplinary collaboration.
• Highly developed oral and written communication skills.
• Experience using Life Course Perspective, Social Determinants of Health, Ten Essential
• Services and Three Core Functions of Public Health to guide work.
• Knowledge of Public Health Nurse Competencies.
• Computer skills, including Excel and PowerPoint.

Verification of Experience

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at

Note:Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco

Additional Information

Minimum Qualification Supplemental Questionnaire (MQSQ) (Weight: Qualifying):Candidates will be required to submit an MQSQ at any point in the application, examination or departmental selection process.Applicants must also complete the Preliminary Questions. This MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications for this position. Applicants must also complete the official application. It is essential that applicants provide complete information in identifying their education, experience and training. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications. Please provide proof of your licenses and certifications.

Training and Experience Evaluation/Supplemental Questionnaire (SQ) (Weight: 100%):TheSQwill be sent to those qualified candidates who demonstrate to meet the minimum qualifications.Candidates will be requiredto submit the completed SQ in the time frame indicated andresponses on the SQ cannot be changed once submitted. A passing score must be achieved on the SQ in order to be placed/ranked on the Eligible List. Candidates will be placed in rank order according to their final score on the SQ. After the confidential eligible list/score report is adopted, the department may administer additional selection procedures to make a final hiring decision.The SQ is designed to measure knowledge, skills and/or abilities in job-related areas that have been identified as critical for satisfactory performance in this position. All relevant experience, education and/or training must be included in the application to be reviewed during the scoring process. The department may administer additional position-specific selection procedures to make final hiring decisions.

Eligible List Duration:The list resulting from this examination process will be6 months.
Certification Rulefor the eligible list resulting from this examination will beRule of Ten Scores.

Racial Equity
• Commitment to providing first-class care and service to all members of the DPH service population, with heightened sensitivity and awareness to racial, ethnic, and culturally diverse members of the DPH’s workforce and patient populations.
• Desire and commitment to lead and participate in antiracism, racial justice, and equity work that impacts quality of patient care, and improvements in employee experiences; along with the commitment and fortitude to push and drive change in these areas.
• Desire to work with, relate to, serve, and support a diverse workforce and patient population.
• Commitment to health equity with a specific lens and focus on race, ethnicity, gender, sex, and sexuality.

Additional Information Regarding Employment with the City and County of San Francisco

Information About the Hiring Process
Conviction History
Employee Benefits Overview
Equal Employment Opportunity
Disaster Service Worker
ADA Accommodations
Veteran's Preference
Seniority Credit in Promotional Examinations

Right to Work
Copies of Application Documents
Diversity Statement

Electronic Health Record (EHR):The Department of Public Health (DPH) is implementing a unified Electronic Health Record (EHR) system and DPH employees must demonstrate competency in the use of the system that is appropriate for their classification as a condition of employment.

Personal Protective Equipment (PPE):Some positions in the Department of Public Health will require the use of personal protective equipment (PPE), including but not limited to gloves, gowns, eye and face protection, and face-fitting respirators. The requirement for the use of PPE may come on short or no notice. Facial hair or any condition that interferes with a face-fitting respirator’s seal (i.e. comes between the sealing surfaces of the respirator and the wearer’s bare skin) is not permitted when face-fitting respirators are worn, including during initial or periodic respirator fit-testing.

Employees who choose not to shave and do not have either American Disabilities Act (ADA) or Equal Employment Opportunity (EEO) Accommodations do not have the right to alternate work assignments or the option of using a loose-fitting Powered Air Purifying Respirator (PAPR) in place of a Face Fitting Respirator.

Medical Examination/Drug Testing:Prior to appointment, at the Department's expense, applicants may be required to take a tuberculosis (TB) screening test, a medical examination and/or drug test.

Licensure/Certification/Registration:Valid licensure/certification/registration as a requirement to perform the job must be kept current throughout length of employment. Failure to demonstrate/show proof of possession of required valid licensure/certification/registration may result in dismissal and/or termination of employment.
Valid Licensure: If appointed, eligiblesmust present full and unrestricted Licenses prior to completion of the probationary period.

California Registered Nurse (RN) Licenses
Public Health Nurse Certificate

Additional Conditions of Employment

Terms of Announcement:Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at] The terms of this announcement may be appealed under Civil Service Rule 110.4. Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at

In line with the Official Public Health Order to slow the spread of COVID-19, “shelter-in-place” has been issued for all San Francisco residents that is expected to be in effect until further notice. As a result, Department of Human Resources (DHR)’s office (located at 1 South Van Ness Avenue, 4th Floor, San Francisco, CA 94103) is currently closed to the general public. If you have any questions, please feel free to email the Exam Analyst listed at the end this job ad.

Open Date: 11/4/2021, Amended 12/7/21, Amended 1/18/22
Close Date:
Applicants are encouraged to file immediately as this recruitment may close at any time. UPDATE: Closes 2/25/2022

Contact: [emailprotected]

NOTE:A COVID-19 Vaccine Booster is required for all San Francisco Department of Public Health employees as a Condition of Employment effective March 1, 2022.

CONDITION OF EMPLOYMENT: All City and County of San Francisco employees are required to be vaccinated against COVID-19 as a condition of employment. For details on how it is applicable to your employment, please clickhere.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

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